Human Resources in Event Management
Managing the Event Team
Event Directors, even in relatively modest events, are human resource managers. This function of of the Event Director requires:
- Developing job descriptions
- Advertising positions
- Interviewing people for positions in the event team (even if it is just a 5 minute chat)\
- Allocating work
- Training people for positions
- Managing performance
- Setting levels of pay, or monetary rewards
- Thanking team members and recognising excellence
The above human resource management tasks are most important as the success of the event very much depends on how the members of the event team perform. Such tasks will need to be carried out from the moment the planning phase begins right up to the end of the event, and sometimes longer.
An event may requires many hundreds of people to be involved on a full-time, part-time, contractor, casual and voluntary basis. The table below indicates the magnitude and diversity of the work-force for a major tennis tournament.
Major Tennis Tournament Personnel |
|
| The Organising Committee | |
| Administration Clerks | Media |
| Announcers | Medical Team |
| Caterers | Merchandisers |
| Cleaners | Parking attendants |
| Court Managers | Police |
| Dignitaries | Referee |
| Electronic Equipment Technician | Security Officers |
| Groundsmen | Sponsor Representatives |
| Interpreters | Ticket Collectors |
| Linesmen | Umpires |
| Marketing and Promotion Team | Ushers |
| Marshals | |
Other pages of interest
Organisation Diagram of an Event Management Team
Overview of the Recruitment Process
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