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Managing event staff

The success of the event will be very largely determined by how well event staff carry out their allocated tasks before and during the event.

Although the event plan may stipulate and provide details of every task that needs to be completed, it is still necessary for the Event Director to ensure that every task is completed by the required date and time. It is the nature of event management that one small task, if not completed, can have a major effect on the success of the event. Supposing that someone forgets to pick up the trophies the day before the event and now the trophy shop is shut for the weekend. Perhaps, no-one checks the electronic scoreboard before the start of the event and it fails to work.

Although the Event Director has ultimate responsibility for all matters concerning the event they cannot and should not try to be in all places at the same time. Instead they must devise systems that result in:

1. The development of a management structure (i.e. area co-ordinators) so that responsibility can be shared among many
2. The provision of job descriptions for all event staff
3. The creation and use of systems that provide feedback to the event director when tasks are completed
4. Implementation of systems that enable staff to self-check the completion of tasks
5. The organisation meetings between event management team and director

Note: Event Directors should appreciate that many of the suggestions provided by this web site are suitable mostly for medium to large events. The practicalities of small events, run usually on a voluntary basis and involving smaller event management teams, may reduce the need to implement some of the measures suggested by this web site.